The right to withdraw from the sales contract

INSTRUCTION ON WITHDRAWAL FROM THE SALES AGREEMENT

(HOW TO USE THE RIGHT TO WITHDRAW FROM THE SALES AGREEMENT)

Right to withdraw from the sales contract:

As a Consumer, you have the right to withdraw from the Sales Agreement for a product purchased in the balavu-fashion.com Online Store within 14 (fourteen) calendar days, without giving a reason. The deadline for withdrawing from the Agreement, i.e. 14 days, starts from the date of delivery of the completed Order to you or to the person indicated by you. To exercise the right to withdraw from the Agreement, you must inform us about your decision to withdraw from the Agreement by submitting a declaration of withdrawal from the Sales Agreement. To meet the above-mentioned deadline, it is sufficient to send the declaration before its expiry by traditional mail or e-mail.

You can use the sample declaration of withdrawal from the Agreement, but this is not obligatory.

Effects of withdrawal from the Agreement:

If you submit a declaration of withdrawal from the Agreement within the above-mentioned deadline, all amounts due will be refunded to you immediately, but no later than within 14 calendar days from the date on which we were informed about your decision. The payment will be refunded by Lady-anne in the form of:
- Refund to the payment card - if you paid for the order by payment card;
- Refund to the bank account - if you paid for the order by transfer from your bank account;
- Unless you agree to a different method of refund.

You will be forced to bear the direct costs of returning the Product. At the same time, you are responsible for reducing the value of the Product resulting from using it in a way that goes beyond what is necessary to establish the nature of the Product, its features or functioning. Moreover, Lady-anne is not obliged to reimburse you for additional costs resulting from your choice of a delivery method other than the cheapest, usual delivery method offered by Lady-anne.
If you have withdrawn from the Agreement, you are obliged to return to Lady-anne the Product or Products concerned by the withdrawal immediately, but no later than 14 days from the date of withdrawal from the Agreement. The deadline is met if you return the product before the 14-day deadline expires.

You can make the indicated return by sending the product to the company's address: ANNA NOLL, UL. WIDOK 5/13 GORZOW WLKP 66-400
Lady-anne will refund the payment to you once we receive the Product back or after you confirm that you have returned the Product.